Returns and Exchanges

We will gladly return or exchange items within 30 days of purchase. Items must be in their original condition.

You may take your return to our retail store located in Virginia Beach in Hilltop North or contact us at info@shopbejeweled.com or call us at (757) 422-0303 Monday through Saturday 10am to 6pm EST. We will work with you to return your item(s) in the most convenient way.

Please allow 7 to 10 business days for your return to be processed. Please do not include credit card information in your package or in an email to us.

Please keep a copy of your shipping carrier and tracking number for your records. In the event that your package is lost or damaged en route to us, you will need this number to make a claim with the shipping carrier.

Click here to start a return if you have an account with us.